Shipping Policy

How much does shipping cost?

Shipping is a flat rate of CAD 8 per order within Canada. Orders over CAD 115 ship free.

1. How long does it take to ship my order?

We need 1 to 5 business days at most to process your order.

For more details, please contact us at info@cotton-montreal.com.

2. How long does it take for my order to arrive?

In general, delivery takes 6 to 12 business days after shipping within Canada.

Certain selected items may require a longer timeframe; this will be indicated on the relevant product page.

During peak periods or in the event of disruptions (war, epidemics, strikes, etc.), please allow an additional 5 business days.

3. Can I track my order?

Approximately 5 business days after shipping, you will receive an email containing the carrier information along with your tracking number, which you can use to track your package.

4. Can I change my address?

Please contact us before your package is shipped at info@cotton-montreal.com.

5. Do you ship outside of Canada?

Please contact us at info@cotton-montreal.com for an accurate, up-to-date answer regarding international shipping.